Shipping Info/Returns

Shipping Policy

Fast and Convenient Shipping!

At SplashBall Golf, we understand the importance of prompt delivery. That’s why we offer fast and FREE USPS Priority Flat Rate Shipping on orders of 4 or more 6-Packs!

$5.99 Priority Shipping on orders fewer than 4 “6-packs”

Orders placed before 2 PM Pacific Time will be shipped on the same day, ensuring minimal delay in getting yourproducts to your doorstep.

Below is an estimated delivery timeframe for orders shipped within the United States.

Order Tracking

Once your order has been processed and shipped, you will receive a confirmation email containing tracking information. It allows you to monitor the status of your delivery and plan accordingly.

If you have any questions or concerns regarding our shipping policy or your order, please don’t hesitate to contact our customer service team at [email protected].

Return Policy

SplashBall Golf Guarantee!

We have a 30-day Return/Refund Policy.

If you’re not completely satisfied with your golf balls, let us know, and we’ll process a full refund. Our return process is straightforward, convenient, and stress-free.

Returns

If you receive your purchase and find it unsatisfactory, please inform us within 30 calendar days. We will assist you in returning the golf balls you bought from us, provided that you keep the original packaging and box/envelope intact. A return shipping label will be sent to you, and upon receiving and inspecting the balls, please allow 7-10 business days for the refund to appear on your statement.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To qualify for a return, your item must be unused, in the same condition as when you received it, and in its original packaging.

You can initiate the return process by contacting us at [email protected]. We will provide you with a return shipping label and instructions on where and how to send your package. We do not accept items returned to us without a prior request for a return.

If you have any questions about the return process, feel free to contact us at [email protected].

Damages and issues

It is important to carefully examine your order upon its arrival. If you find that the item is faulty, has been damaged during shipping, or received the incorrect item, please get in touch with us right away. Our team will assess the issue and work to resolve it as quickly as possible.

Exchanges

The quickest way to ensure you get what you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.

Refunds

After we receive and inspect your return, we will notify you about the approval or rejection of your refund. If it’s approved, your original payment method will be automatically refunded. However, please keep in mind that it may take some time for your bank or credit card company to process and post the refund.

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